Generating a CDR Search Report in CUCM 10.5
-
On the Publisher node, log in to CUCM Administration (usually at
https://<publisher-ip>/ccmadmin). -
Go to System → Service Parameters
-
For each server, select the server, then select the “Cisco CallManager” service.
-
Make sure CDR Enabled Flag = True. Cisco+2VoIP Detective+2
-
Also check CDR Log Calls With Zero Duration Flag if you want even very short/failed calls logged. isianalytics.com+1
-
-
Go to System → Enterprise Parameters
-
Set CDR File Time Interval to your desired value (default is 1 minute). tariscope.com+1
-
-
On the Publisher go to Cisco Unified Serviceability → Tools → CDR Analysis & Reporting (CAR)
-
Choose CDR > Search > By User/Phone Number/SIP URL (or By Gateway, depending on what you are looking for). Cisco+1
-
Enter search criteria: phone number, user name, date/time range. Note default times are shown in UTC. Cisco
-
Choose “With Grouping” or “Without Grouping” depending on whether you want all legs of a call grouped. Cisco+1
-
Click OK; the result will display the first up to 100 records matching your criteria. Cisco
-
-
If needed, you can export CDR/CMR files: In CAR, go to CDR > Export CDR/CMR and select date range, filename, etc. Cisco+1
